Foyo - AI Agent Builder

FOYO TECHNOLOGY COMPANY LIMITED ("FOYO", "we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the laws of Vietnam, including Decree No. 13/2023/NĐ-CP on Personal Data Protection.

1. Purpose and scope of data collection

We only collect personal data when necessary and for lawful purposes, including:

To provide and operate FOYO's technology and software services.
To support users and enhance service quality.
To send notifications related to your account or services.
To analyze data to improve product features and user experience.
To comply with legal obligations or prevent fraud.

Collected data may include: full name, phone number, email address, IP address, location (if permitted), service usage history, and other information voluntarily provided by users.

2. Legal basis for data processing

We process personal data based on one of the following legal grounds:

Your informed and voluntary consent.
Execution of a contract or agreement between you and FOYO.
Compliance with legal obligations imposed by competent authorities.
Legitimate interests of FOYO or a third party, such as ensuring system security or fraud prevention.

3. Use and sharing of personal data

FOYO only uses personal data for purposes mentioned above and may share it with third parties in the following cases:

Partners and vendors providing hosting, analytics, customer support, payment, or development services.
Government authorities upon legal request or investigation.
With the user's explicit consent or instruction.

We do not sell or rent your personal data to third parties under any circumstances.

4. Data retention period

Personal data is stored only for the duration necessary to fulfill its intended purpose or as required by Vietnamese law. Upon account termination or service discontinuation, users may request data deletion by contacting us.

5. Your rights under Vietnamese law

In accordance with Decree 13/2023/NĐ-CP, users have the following rights:

To be informed of data collection and processing activities.
To access, review, modify, or correct personal information.
To request restriction, suspension, or deletion of data.
To withdraw consent at any time.
To lodge complaints regarding misuse or unauthorized disclosure.

Requests can be submitted via email to support@foyo.vn.

6. Data security

FOYO applies strict administrative and technical measures to protect data from unauthorized access, destruction, alteration, or leakage. These measures include encryption, access controls, and audit logs.

In case of a personal data breach, FOYO will notify affected users and competent authorities within 72 hours, as required by law.

7. Cookies and tracking

Our website and applications may use cookies and similar tracking technologies to improve functionality, analyze usage, and personalize content. Users may disable cookies in their browser settings, though some services may be limited as a result.

8. Policy changes

We may update this Privacy Policy periodically. When updates are significant, we will notify users via email or in-app notifications. We encourage users to regularly review this policy to stay informed.

9. Contact information

For any questions or requests regarding this Privacy Policy, please contact:

FOYO TECHNOLOGY COMPANY LIMITED
Vietnamese Legal Name: CÔNG TY TNHH CÔNG NGHỆ FOYO
Tax Code: 0318552965
Email: support@foyo.vn

Privacy policy